Privacy

 

About Us

idcoachworksspecialists.co.uk offers a Vehicle Bodywork service in Newcastle that allows Vehicle owners to obtain quotes for their Body work repairs in their area. We will then send you request by email and SMS Message to ID garage Services who will supply you with a quote and if agreed will carry out the work requested.

Collecting and Using Personal Information Data Protection 

When you visit and navigate our sites and when you communicate with us via our sites, we will not collect personal information about you unless you provide us that information voluntarily. Any non-public personal information that you may provide via our site will be used solely for the purpose stated on the page where it is collected. (In some cases and in all cases where required by law or regulation, you will be able to update the information that you provide to us either by sending us an email or, where you have established personal profiles with us, by updating your profile online.

Please refer to the specific pages where data is collected for more information.) idcoachworksspecialists.co.uk will not sell, license, transmit or disclose this information outside of idcoachworksspecialists.co.uk and its affiliated companies unless (a) expressly authorised by you, (b) necessary to enable idcoachworksspecialists.co.uk contractors or agents to perform certain functions for us, or (c) required or permitted by law.

In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided. By “personal information,” we mean data that is unique to an individual, such as a name, address, or telephone number. From time to time, we may request personal information from you at our sites in order to deliver requested materials to you, respond to your questions, or deliver a product or service.

 

Monitoring, Feedback, Ratings, Reviews and Testimonials

We collect Customer Reviews from consumers regarding the conduct and performance of idcoachworksspecialists.co.uk who have completed work for them, electronically by emailing a form containing predetermined questions and space for any additional comments. In addition to this we monitor Our Technicians to ensure compliance with our Codes of Practice and welcome general feedback and testimonials. Consumers (i.e. customers) and member’s comments and testimonials regarding our service and system are also welcomed. When you provide such feedback, you consent to our use, publication and/or distribution of such feedback at no compensation to you.

Security

idcoachworksspecialists.co.uk protects information both online and off-line. The transmission of information, including any payment information, is encrypted and protected using Secure Sockets Layer (SSL). Stored customer information is kept in a secure environment where access is restricted to employees who need the information to perform a specific job (for example billing administration or the development team). Employees are required to use password-protected screen-savers and keep their computers up-to-date.

Business Transitions

In the event this Website is sold or merged with another business at any time in the future users’ personal details will, in No instances, be disclosed to our advisers and any prospective purchasers and their advisers and will not be part of the assets transferred to the new owners of the business.

Use of Personal Information

We may use the information we collect through our Websites for a range of reasons, including:

  • To respond to your online inquiries and requests, and to provide you with information and access to resources or services that you have requested from us.
  • To contact you via email to ask for a review about our service if you have work carried out as a result of a introduction to a service offered on this website.
  • To manage our Websites and system administration and security.
  • To improve the navigation and content of our Websites.
  • To identify any server problems or other IT or network issues.
  • To compile aggregated statistics about site usage and to better understand the preferences of our Visitors.
  • To carry out research and development to improve our products and services.
  • To customize content and layout of the Websites.

Other Data Protection Rights

You have the following data protection rights:

  • To access, correct, update, or request deletion of your Personal Information idcoachworksspecialists.co.uk takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete, and up to date. You may contact us directly at any time about accessing, correcting, updating, or deleting your Personal Information, or altering your data or marketing preferences by emailing us at personaldatarequests@idcoachworksspecialists.co.uk
  • In addition, if you are a resident of the EEA, you can object to processingof your Personal Information, ask us to restrict processingof your Personal Information or request portability of your Personal Information. Again, you can exercise these rights by emailing us at personaldatarequests@idcoachworksspecialists.co.uk
  • Similarly, if we have collected and processed your Personal Information with your consent, then you can withdraw your consent at any time.
  • You have the right to complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the EEA are available here.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity in order to help us respond efficiently to your request.

Amendments to this Privacy Policy

idcoachworksspecialists.co.uk reserves the right to amend this privacy policy at any time. Any amendment will be made by posting the changes to the website. Customers must check the website periodically to be aware of any changes to the privacy statement.

10-Minutes Response Form

Quote Line :0191 483 8909






 

Customer Reviews

Bodywork Repair

Our Customer Reviews
★★★★☆
Good work at a fair price. However, if using the pick up and return service, paying the bill is more complicated than it should be. You cannot pay by card over the phone and the driver does not carry a mobile card reader, so it has to be cash, which is pretty old fashioned in this day and age.
- Paul Taylor

Boot Leak

Our Customer Reviews
★★★★★
Friendly, efficient staff. Carried out a free diagnosis to determine where the leak was coming from and repaired it for a very good price. I would definitely use and recommend this place in future if/when required.
- Mr Hallett

Bodywork

Our Customer Reviews
★★★★★
Really pleased with the paintwork done on my car. Price was unbeatable and I was given a courtesy car.
- Dave

Great customer service!

Our Customer Reviews
★★★★★
Just had my service done here at the weekend and really happy with the customer service I received! Will definitely be returning. Thank you!
- Libby

bodywork repair

Our Customer Reviews
★★★★★
really impressed with the overall customer service from this garage. the bodywork carried out was faultless thankyou
- deb

bodywork repair

Our Customer Reviews
★★★★★
superb quality work, full shoot done and great price
- josh

Van Repairs

Our Customer Reviews
★★★★★
I would like to thank ID Coach Works Specialists for sorting out the Accident Damage to my Van good all round service 10/10
- John

Accident Damage

Our Customer Reviews
★★★★★
I would like to thank ID Coach Works Specialists for sorting out the Accident Damage to my Van good all round service 10/10
- Mr walker
Supported By: Starfish Reviews

ID Coachworks Services